Payment Policy

1. Accepted Payment Methods

At Kidipilo, we offer secure and convenient payment options to make your shopping experience as simple as possible.

We accept the following payment methods:
Credit and debit cards (Visa, Mastercard, American Express)
PayPal
Shop Pay
Google Pay

All payments are processed securely through Shopify Payments and PayPal.

2. Currency

Prices are displayed and charged in the customer's local currency, depending on their location and the currency available at checkout.

3. Taxes

All prices displayed on our website include applicable taxes.
No additional taxes or hidden fees are added at checkout.

4. Payment Security

Your payment security is important to us. All transactions are protected using SSL encryption and processed through trusted, PCI-compliant payment providers.
We do not store or have access to customers' full payment card details.

5. Payment Timing and Order Confirmation

Payment is required in full before an order is processed and shipped.
Orders are confirmed immediately after successful payment.
If a payment is declined or fails, the order will not be confirmed.

6. Fraud Prevention

To protect our customers, we reserve the right to cancel any order suspected of fraud or unauthorized activity.
We may request additional verification or documentation before processing an order.
If an order is canceled for security reasons, any amount charged will be refunded to the original payment method.

7. Invoices

Invoices are not generated automatically.
If you need an invoice for your purchase, simply contact our team at contact@kidipilo.com and we'll be happy to help.

8. Refunds

Approved refunds are issued to the original payment method used at checkout.
Refund processing may take up to 10 business days, depending on the payment provider.

For full details, please review our Refund Policy:
https://kidipilo.com/policies/refund-policy

9. Product Scope

Kidipilo sells physical products, including educational toys, creative play sets, and children's activity products.
We do not offer subscriptions.
We do not offer pre-orders.
We do not sell digital products or services.

Contact Information

JR BRANDS LLC
Trading as Kidipilo
30 N Gould St, Ste R
Sheridan, WY 82801
United States

Email: contact@kidipilo.com
Contact page: https://kidipilo.com/pages/contact
Website: https://kidipilo.com